Sapiens - How to solve error message “A13 Core probe error“?
A13 Core probe error warns about a malfunction to the core probe.
As consequence unit inhibits cooking with core probe and show the message.
This message does not necessarily require the intervention of a technician; connect / exchange the core probe.
Description
Check if core probe properly connected; if not insert properly the plug.
One or more points are defective in the core probe.
Reset
Error reset automatically when probe is properly connected.
Checks
Perform following checks:- Proper connection of core probe plug.
- Check probes from service level / diagnostic if one or more point seems defective change core probe.
- Check if male and female plugs can generate bad contact.