---
title: Sapiens | Home
description: When technology reinvents the past
---

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# Sapiens

 When technology reinvents the past

## Installation

- [Sapiens - Preparations for the installation room](https://support.lainox.com/en/knowledge/sapiens-preparations-for-the-installation-room)
- [Sapiens - How do you transport and position the oven?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-transport-and-position-the-oven)
- [Sapiens - Special instructions for the electrical connection](https://support.lainox.com/en/knowledge/sapiens-special-instructions-for-the-electrical-connection)
- [Sapiens - How do you connect the oven to the water supply?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-connect-the-oven-to-the-water-supply)
- [Sapiens - How do you connect the oven drain?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-connect-the-oven-drain)
- [Sapiens - How do you connect the oven to the technical gas supply?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-connect-the-oven-to-the-technical-gas-supply)
- [Sapiens - Operation with expected heat input](https://support.lainox.com/en/knowledge/sapiens-operation-with-expected-heat-input)
- [Sapiens - Commissioning and testing](https://support.lainox.com/en/knowledge/sapiens-commissioning-and-testing)
- [Sapiens - Important indications for the user](https://support.lainox.com/en/knowledge/sapiens-important-indications-for-the-user)
- [Sapiens - How do you dispose of the appliance?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-dispose-of-the-appliance)
- [Sapiens - What are the requirements for installation?](https://support.lainox.com/en/knowledge/sapiens-what-are-the-requirements-for-installation)
- [Sapiens - How do you connect the oven to the electrical power supply?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-connect-the-oven-to-the-electrical-power-supply)

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## Use

- [Sapiens - How do you cook without seasonings?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-cook-without-seasonings)
- [Sapiens - How do you manage the space between trays?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-manage-the-space-between-trays)
- [Sapiens - Type of trays recommended](https://support.lainox.com/en/knowledge/sapiens-type-of-trays-recommended)
- [Sapiens - How do you cook frozen and deep-frozen food?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-cook-frozen-and-deep-frozen-food)
- [Sapiens - How do you manage the cooking load?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-manage-the-cooking-load)
- [Sapiens - How to enable the core probe?](https://support.lainox.com/en/knowledge/sapiens-how-to-enable-the-core-probe)
- [Sapiens - How do you preheat the cooking chamber?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-preheat-the-cooking-chamber)
- [Sapiens - Starting the Calout procedure](https://support.lainox.com/en/knowledge/sapiens-starting-the-calout-procedure)
- [Sapiens - How do you set the automatic moisture control?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-set-the-automatic-moisture-control)
- [Sapiens - How do you set manual cooking?](https://support.lainox.com/en/knowledge/https/app.hubspot.com/knowledge/20143684/48098853246/articles/state/all)
- [Sapiens - Description of Display and buttons](https://support.lainox.com/en/knowledge/sapiens-description-of-display-and-buttons)
- [Sapiens - How to start a stored program?](https://support.lainox.com/en/knowledge/sapiens-how-to-start-a-stored-program)
- [Sapiens - How to create a new cooking program?](https://support.lainox.com/en/knowledge/sapiens-how-to-create-a-new-cooking-program)
- [Sapiens - How to start a stored ICS recipe?](https://support.lainox.com/en/knowledge/sapiens-how-to-start-a-stored-ics-recipe)
- [Sapiens - How to edit a stored program?](https://support.lainox.com/en/knowledge/sapiens-how-to-edit-a-stored-program)
- [Sapiens - How to delete a stored program?](https://support.lainox.com/en/knowledge/sapiens-how-to-delete-a-stored-program)
- [Sapiens - How to temporarily modify a program?](https://support.lainox.com/en/knowledge/sapiens-how-to-temporarily-modify-a-program)
- [Sapiens - How to recall a favourite programme?](https://support.lainox.com/en/knowledge/sapiens-how-to-recall-a-favourite-programme)
- [Sapiens - How to perform an oven wash?](https://support.lainox.com/en/knowledge/sapiens-how-to-perform-an-oven-wash)

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## Messages

- [Sapiens - How do you solve the error message “A00 communication alarm with base”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a00-communication-alarm-with-base)
- [Sapiens - How do you solve the error message “A01 fan safety alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a01-fan-safety-alarm)
- [Sapiens - How to solve error message “A02 Cabinet safety alarm"?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a02-cabinet-safety-alarm)
- [Sapiens - How do you solve the error message “A03 boiler safety alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a03-boiler-safety-alarm)
- [Sapiens - How to resolve error message “A04 Water shortage alarm“?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a04-water-shortage-alarm)
- [Sapiens - How do you solve the error message “A05 boiler drain clogged alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a05-boiler-exhaust-alarm-blocked)
- [Sapiens - How do you solve the error message “A06 no gas alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a06-gas-shortage-alarm)
- [Sapiens - How to resolve error message “A07 High board temperature“?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a07-high-board-temperature)
- [Sapiens - How do you solve the error message “A08 board temperature alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a08-board-temperature-alarm)
- [Sapiens - How do you solve the error message “A09 washing temperature alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a09-wash-temperature-alarm)
- [Sapiens - How do you solve the error message “A10 chamber probe alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a10-chamber-probe-alarm)
- [Sapiens How do you solve the error message “A11 boiler probe alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a11-boiler-probe-alarm)
- [Sapiens - How to solve error message “A12 Condensation probe error“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a12-condensation-probe-error)
- [Sapiens - How to solve error message “A13 Core probe error“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a13-core-probe-error)
- [Sapiens - How do you solve the error message “A20 chamber 1 burner alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a20-cabinet-1-burner-alarm)
- [Sapiens - How do you solve the error message “A21 chamber 1 ignition failure”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-s21-cabinet-1-failed-to-turn-on)
- [Sapiens How do you solve the error message “A22 boiler 1 burner alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a22-boiler-burner-1-alarm)
- [Sapiens - How to solve error message “A23 flame alarm boiler 1“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a23-flame-alarm-boiler-1)
- [Sapiens How do you solve the error message “A24 chamber 2 burner alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a24-chamber-2-burner-alarm)
- [Sapiens - How do you solve the error message “A25 chamber 2 ignition failure”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a25-cabinet-2-failed-to-turn-on)
- [Sapiens - How do you solve the error message “A26 boiler 2 burner alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a26-boiler-burner-2-alarm)
- [Sapiens How do you solve the error message “A27 boiler 2 ignition failure”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a27-boiler-2-failed-to-turn-on)
- [Sapiens - How to solve error message “A30 Electric alarm Inverter 1“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a30-electric-alarm-inverter-1)
- [Sapiens How do you solve the error message “A31 inverter 1 generic alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a31-generic-inverter1-alarm)
- [Sapiens How do you solve the error message “A32 inverter 1 communication alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a32-inverter1-communication-alarm)
- [Sapiens - How do you solve the error message “A33 inverter 1 thermal alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a33-inverter1-thermal-alarm)
- [Sapiens - How to resolve error message “A34 Electric alarm Inverter 2“?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a34-electric-alarm-inverter-2)
- [Sapiens - How to solve error message “A35 Generic alarm inverter 2“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a35-generic-alarm-inverter-2)
- [Sapiens - How do you solve the error message “A36 inverter 2 communication alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a36-inverter2-communication-alarm)
- [Sapiens - How do you solve the error message “A37 inverter 2 thermal alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a37-inverter2-thermal-alarm)
- [Sapiens - How do you solve the error message “A45 boiler expansion alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a45-boiler-expansion-alarm)
- [Sapiens - How do you solve the error message “A60 inverted level inputs alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a60-inverted-level-inputs-alarm)
- [Sapiens - How to solve error message “A61 High level input alarm“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a61-high-level-input-alarm)
- [Sapiens - How to solve error message “A62 Emptying level input alarm“?](https://support.lainox.com/en/knowledge/sapiens-how-to-solve-error-message-a62-emptying-level-input-alarm)
- [Sapiens - How do you solve the error message “A64 boiler temperature alarm”?](https://support.lainox.com/en/knowledge/sapiens-how-to-resolve-error-message-a64-boiler-temperature-alarm)

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## How to

- [Sapiens - Care and maintenance of gaskets](https://support.lainox.com/en/knowledge/sapiens-care-and-maintenance-of-gaskets)
- [Sapiens - Care and maintenance of the glass door](https://support.lainox.com/en/knowledge/sapiens-care-and-maintenance-of-the-glass-door)
- [Sapiens - Care and maintenance of the grease filter and grease drip pan](https://support.lainox.com/en/knowledge/sapiens-care-and-maintenance-of-the-grease-filter-and-grease-drip-pan)
- [Sapiens - Cleaning the suction system](https://support.lainox.com/en/knowledge/sapiens-cleaning-the-suction-system)
- [Sapiens - How do you clean the air filter?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-clean-the-air-filter)
- [Sapiens - Care and maintenance of the core probe](https://support.lainox.com/en/knowledge/sapiens-care-and-maintenance-of-the-core-probe)
- [Sapiens - Instructions for switching off and putting out of service](https://support.lainox.com/en/knowledge/sapiens-instructions-for-switching-off-and-putting-out-of-service)
- [Sapiens - Instructions for switching on and using after a long period of inactivity](https://support.lainox.com/en/knowledge/sapiens-instructions-for-switching-on-and-using-after-a-long-period-of-inactivity)
- [Sapiens - How do you set the date and time?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-set-the-date-and-time)
- [Sapiens - How to set the lighting?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-lighting)
- [Sapiens - How to set up and manage your favourites?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-up-and-manage-your-favourites)
- [Sapiens - How to import and export from USB](https://support.lainox.com/en/knowledge/sapiens-how-to-import-and-export-from-usb)
- [Sapiens - How to set the shutdown at the end of wash?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-shutdown-at-the-end-of-wash)
- [Sapiens - How to set the measure unit?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-measure-unit)
- [Sapiens - How to set the volume?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-volume)
- [Sapiens - How to download the HACCP data?](https://support.lainox.com/en/knowledge/sapiens-how-to-download-the-haccp-data)
- [Sapiens - How to set the language?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-language)
- [Sapiens - How to set the oven lock?](https://support.lainox.com/en/knowledge/sapiens-how-to-set-the-oven-lock)
- [Sapiens - How do you wash the boiler?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-wash-the-boiler)
- [Sapiens - How to display the current chamber temperature?](https://support.lainox.com/en/knowledge/sapiens-how-to-display-the-current-chamber-temperature)
- [Sapiens - How to enable the core probe?](https://support.lainox.com/en/knowledge/sapiens-how-to-enable-the-core-probe-1)
- [Sapiens - How do you set and monitor the efficiency of the water softener?](https://support.lainox.com/en/knowledge/sapiens-how-do-you-set-and-monitor-the-efficiency-of-the-water-softener)
- [Sapiens - How can you update the software?](https://support.lainox.com/en/knowledge/sapiens-how-can-you-update-the-software)
- [Sapiens - How to replace the detergent cartridge/tank?](https://support.lainox.com/en/knowledge/sapiens-how-to-replace-the-detergent-cartridge/tank)
- [Sapiens - How to replace the descaler cartridge/tank?](https://support.lainox.com/en/knowledge/sapiens-how-to-replace-the-descaler-cartridge/tank)

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## How it works

- [Sapiens - Function Diagram](https://support.lainox.com/en/knowledge/sapiens-function-diagram)
- [Sapiens - Panels](https://support.lainox.com/en/knowledge/sapiens-panels)
- [Sapiens - Cooling](https://support.lainox.com/en/knowledge/sapiens-cooling)
- [Sapiens - Water Plant](https://support.lainox.com/en/knowledge/sapiens-water-plant)
- [Sapiens - Air Flow](https://support.lainox.com/en/knowledge/sapiens-air-flow)
- [Sapiens - Cloud](https://support.lainox.com/en/knowledge/sapiens-cloud-1)
- [Sapiens - Electrical Heating System](https://support.lainox.com/en/knowledge/sapiens-electrical-heating-system)
- [Sapiens - Steam production](https://support.lainox.com/en/knowledge/sapiens-steam-production)
- [Sapiens - Washing System](https://support.lainox.com/en/knowledge/sapiens-washing-system)
- [Sapiens - Gas Heating System](https://support.lainox.com/en/knowledge/sapiens-heating-gas)
- [Sapiens - Options](https://support.lainox.com/en/knowledge/sapiens-options)
- [Sapiens - Components](https://support.lainox.com/en/knowledge/sapiens-components)
- [Sapiens - Product line](https://support.lainox.com/en/knowledge/sapiens-product-line)
- [Sapiens - Service Level](https://support.lainox.com/en/knowledge/sapiens-1)
- [Sapiens - Installation](https://support.lainox.com/en/knowledge/sapiens-installation)
- [Sapiens - Maintenance](https://support.lainox.com/en/knowledge/sapiens-mainenance)
- [Sapiens - Control Boards](https://support.lainox.com/en/knowledge/sapiens-control-boards)

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