Sapiens - Instructions for switching on and using after a long period of inactivity

After a long period of non-use, it is advisable to contact your trusted help service to arrange a visit in order to check whether any maintenance is required.

If you wish to act independently, proceed as follows, r emembering that the manufacturer recommends the annual inspection of the appliance.


a)    Flush the water tubes to prevent any deposits or residue from clogging the solenoid valves and then reconnect the supply tubes.
b)    If a Brita filter is installed, check the date of installation (the filter must be replaced within a year, otherwise the active carbons will deteriorate and cause the potential spread of bacteria), flush the filter and if necessary replace it according to the instructions in the user manual.
c)    Check the connection/reconnect the drain tube.
d)    Connect the electrical power supply and energize the appliance (taking care not to invert the phases and neutral for gas appliances in order to avoid error messages)
e)    Open the gas supply system valve.
f)    Turn the appliance on by pressing the on button for 5 seconds
g)    Give the appliance time to fill the boiler*
h)    Insert/connect the cans of chemical product
i)    Check that there are no leaks from the water and gas connections
j)    If a message appears, take note or photograph the display and get in contact with your trusted help service
k)    Check whether a software update is available; this can be done from the display if the appliance is connected to the internet, otherwise the software version will be available for download from the manufacturer’s portal.
l)    Run a cleaning programme (with Calout)* to prime the cleaning/calout system pumps and check for any water leaks.


* Indication only applies to units equipped with boiler or Calout system.