--- title: Sapiens - How to replace the detergent cartridge/tank? description: "  If when you recall the wash procedure, the message “Check COMBICLEAN level” appears on display 15, check the detergent level: Counter top model: open the oven door and the hatch located under the o" --- [Skip to content](https://support.lainox.com/en/knowledge/sapiens-how-to-replace-the-detergent-cartridge/tank#main-content) - [English](https://support.lainox.com/en/knowledge/sapiens-how-to-replace-the-detergent-cartridge/tank) - [Deutsch](https://support.lainox.com/de/knowledge/sapiens-wie-ersetzt-man-die-kartusche/den-kanister-des-reinigungsmittels) - [Español](https://support.lainox.com/es/knowledge/sapiens-cómo-cambiar-el-cartucho/bidón-de-detergente) - [Français](https://support.lainox.com/fr/knowledge/sapiens-comment-remplacer-la-cartouche/bidon-de-détergent) - [Italiano](https://support.lainox.com/knowledge/sapiens-come-sostituire-la-cartuccia/tanica-di-detergente) English Show submenu for translations ![LAINOX bianco 500.png\]](https://support.lainox.com/hs-fs/hubfs/LAINOX%20bianco%20500.png?height=40&name=LAINOX%20bianco%20500.png) Open main navigation Close main navigation - - [English](https://support.lainox.com/en/knowledge/sapiens-how-to-replace-the-detergent-cartridge/tank) - [Deutsch](https://support.lainox.com/de/knowledge/sapiens-wie-ersetzt-man-die-kartusche/den-kanister-des-reinigungsmittels) - [Español](https://support.lainox.com/es/knowledge/sapiens-cómo-cambiar-el-cartucho/bidón-de-detergente) - [Français](https://support.lainox.com/fr/knowledge/sapiens-comment-remplacer-la-cartouche/bidon-de-détergent) - [Italiano](https://support.lainox.com/knowledge/sapiens-come-sostituire-la-cartuccia/tanica-di-detergente) English Show submenu for translations - [Go to Lainox.com](https://www.lainox.com/) [Go to Lainox.com](https://www.lainox.com/) Lainox Support - There are no suggestions because the search field is empty. 1. 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[How to](https://support.lainox.com/en/knowledge/sapiens#how-to) # Sapiens - How to replace the detergent cartridge/tank? #### ![Image_131-png](https://support.lainox.com/hs-fs/hubfs/Image_131-png.png?width=350&height=428&name=Image_131-png.png) ### **REPLACING THE** COMBICLEAN DETERGENT CARTRIDGE/TANK   If when you recall the wash procedure, the message “Check COMBICLEAN level” appears on display **15**, check the detergent level: ![](https://support.lainox.com/hs-fs/hubfs/Image_127-jpg.jpeg?width=229&height=168&name=Image_127-jpg.jpeg) **Counter top model:** open the oven door and the hatch located under the oven's cooking chamber and check the amount of detergent in the cartridge. **Floor-standing model:** check the quantity of detergent in the tank.   If the cartridge/tank is empty, replace it following the instructions in the following paragraph, otherwise confirm the “OK” message by pressing knob **16** to start the wash. The “**COMBICLEAN**” detergent cartridge has a **YELLOW**coloured cap.   ### COUNTER TOP MODEL - REPLACING THE CARTRIDGE: Unscrew the cap of the empty cartridge and remove it. Position the new cartridge in its dedicated housing in the oven. **IMPORTANT: Wait for the liquid to stabilise before opening the cap.** Remove the cap from the new cartridge and insert the tube with the **YELLOW**cap, making sure that the tube is facing the front part of the cartridge, and close the cap well. Turn knob **16**, select “New” and confirm by pressing knob **16** to continue with the wash procedure. ### FLOOR-STANDING MODEL - REPLACING THE TANK: Unscrew the cap of the empty tank and remove it. Reposition the tank. **IMPORTANT: Wait for the liquid to stabilise before opening the cap.** Remove the cap from the tank and insert the tube with the **YELLOW** cap, making sure that the tube is on the bottom of the tank, and close the cap well. 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